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Feedback System

What is score?

Customers can give feedback to shop owners in the form of ‘score’. Score given by customers will be shown on that specific products. This is to give credit to shop owners and give confidence to next buyers to select good quality products. 1 point of score can be given per transaction per product.
Both buyers and shop owners have rights to rate score to each other after they finish transaction. Score not only help buyers to make decision on easier but also represents reliability of members.

Rating score and reliability ranking

Rating score will be further used as points which impact level of reliability of members. The method of points calculation are as follow:
Feedback rating

EX

Rating from buyers to shop owners

Rating from shop owners to buyers